ORDERING
The placing of an order indicates your acceptance of these terms and conditions. Please read carefully and keep a printed copy for future reference.
All pricing within our site is subject to the addition of VAT. Full VAT charged will be shown at checkout. A full VAT invoice will be issued with every order.
We reserve the right to alter pricing and to change images without prior notice to our customers.
To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. These terms and conditions do not affect your statutory rights.
We the supplier have the right to refuse at our discretion not to supply any goods ordered by you. ITS IS ONLY AFTER WE HAVE DESPATCHED THE GOODS TO YOU THAT WE HAVE A BINDING CONTRACT.
COPYRIGHT
All material contained within our website is copyrighted. The copying of images and descriptive matter contained within our website without authorisation is strictly prohibited. If images or descriptive matter are required for your use for the sole aid of re - selling our items, you will need to create an account first, and then complete the image authorisation form which will be sent to you . Alternatively you can download a copy from our download section, situated in the top menu, on our home page. All other material that completes our website is not permitted to be taken at all. Please e-mail for any further details.
RETURNSETURNS POLICY
Owing to the nature of this product, we have a strict returns policy on all lingerie and clubwear items. We always check for any possible flaws or defects in your garments before we despatch to ensure you receive a quality garment at all times.
In the unlikely event that a fault may be found, it is requested that you email us within 3 days of receiving your parcel to notify us of the fault. If we feel that a return is viable, we will issue a returns authorisation number, which should be stated on the back of your parcel when returning. We will not accept any returns that are not authorised. We do not exchange or refund any items for any other reason but faulty.
We will happily exchange faulty items if they are clean, unworn and not tried on, with tag attached items, that are still in the in the original packaging and are free from the smell of smoke, perfume or any other odour.
Your item should be returned to us within 7 days of receiving your parcel by a track and trace post, and at your own expense. We do not refund p+p costs.
If all the conditions above have been met, it will be at our sole discretion if a manufacturing fault has been found, and if a replacement item is viable or not.
We do not refund on lingerie or clubwear items. We will supply a like for like on faulty goods. In the event that we are not able to supply an exchange for a returned item, we will then offer a refund.
If a garment is returned without authorisation, or the item is not faulty and a refund is demanded, we reserve the right to charge a 20% re-stocking fee. |
